1. Once the tickets have been purchased, no refunds will be made except in the case of a possible incident with the access to the site and/or with the services purchased.
2. In the event of not being able to access one of the venues, the proportional amount of the access to the affected venue will be refunded.
3. In the event that a purchased service cannot be provided, a refund of the proportional amount of the purchased service will be made.
4. The refund will be made by the same method that has been used in the payment method (cash, card, etc).